Privacy Policy

1. Who We Are

This Privacy Policy describes how Tyler Benson, doing business as Ty the Solar Guy ("we," "us," or "our"), collects, uses, and shares information. Tyler Benson is an Energy Consultant with Sunrun who works with Maryland homeowners. R&R Development is our marketing partner and helps us run advertising and process inquiries.

This page is provided by Tyler Benson and R&R Development. It is not an official Sunrun website.

2. Information We Collect

We collect information you choose to give us through Facebook and Instagram lead forms. When you submit a lead form, Meta shares the information you entered with us. That may include:

• Your name
• Phone number
• Email address
• Whether you own your home
• Your average monthly electric bill range
• Your electric utility

3. How We Use Your Information

We use your information to:

• Contact you about a free bill review and a solar proposal
• Answer your questions and follow up on your request
• Keep records of our communications with you

4. We Do Not Sell Your Personal Information

We do not sell, rent, or trade your personal information to anyone.

5. How We Share Information

We share your information only:

• With Sunrun, as needed to prepare a solar proposal for you
• With R&R Development, our marketing partner, to operate advertising and process inquiries
• With service providers who help us respond to you (for example, our customer relationship management, phone, text messaging, and email providers), and only as needed to provide those services
• When required by law, regulation, or legal process

Mobile phone numbers and text messaging consent are not shared with third parties or affiliates for their marketing purposes.

6. Text Message (SMS) and Phone Communications

By submitting a form and providing your phone number or email address, you agree that Tyler Benson, doing business as Ty the Solar Guy, may contact you by phone call, text message, and email about your free bill review and solar proposal. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase.

You can opt out at any time:

• Text messages: reply STOP to any message. Reply HELP for help.
• Email or phone calls: email tyler.benson@sunrun.com or call (240) 338-1196 and ask to be removed, or click the unsubscribe link in any email.

7. Data Security and Retention

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. We keep your information only as long as needed to respond to you, provide our services, and meet legal or regulatory requirements.

8. Access and Deletion Requests

You may request access to the personal information we have about you, or ask us to delete it, by contacting us at the email address below. We will review and respond to your request as required by applicable law.

9. Children's Privacy

Our services are not directed to children under 18, and we do not knowingly collect personal information from children. If you believe a child has given us information, please contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the effective date above.

11. Contact Us

For privacy requests, including access or deletion, contact: